AI Assistant Disclosure
AI Assistant / AI Features Disclosure
Effective Date: September 2, 2026
Last Updated: September 2, 2026
About MyLinkInBio AI Features
MyLinkInBio.com (“MyLinkInBio,” “we,” “us,” or “our”) uses artificial intelligence (“AI”) and AI-assisted technologies to improve customer support, product discovery, website navigation, information retrieval, and other features available through our website, Support Portal, products, and services.
This AI Assistant & AI Features Disclosure (“AI Disclosure”) explains how AI-powered features may operate, how information may be processed when customers interact with them, important limitations of AI-generated responses, and customer responsibilities when using these features.
This AI Disclosure should be read together with our:
Terms of Service / Terms & Conditions
Privacy Policy
Cookie Policy
Support Policy
Acceptable Use Policy
Website Template & Plugin License Agreement
Other applicable product-specific terms
1. Use of Artificial Intelligence
MyLinkInBio may use AI-powered technology to provide features including:
Customer assistance
Product recommendations
Product discovery
Website template recommendations
Plugin recommendations
Support assistance
Knowledge Base searches
Troubleshooting guidance
Installation guidance
Licensing information
Website navigation assistance
Frequently asked questions
General product information
Automated responses
Search functionality
Other AI-assisted features
AI functionality may be available through:
MyLinkInBio.com
The MyLinkInBio Support Portal
Customer dashboards
Chat interfaces
Search tools
MyLinkInBio products
Other services we make available
Available AI features may change as our products and services evolve.
2. You May Be Interacting With Artificial Intelligence
When using certain MyLinkInBio features, you may be communicating with an automated AI system rather than directly with a human support representative.
AI-generated responses may be provided immediately based on:
Your question
Information you provide
MyLinkInBio product information
MyLinkInBio documentation
Knowledge Base information
Publicly available MyLinkInBio website content
Training or instructional materials made available to the system
Relevant product information
Other information made available to the AI system
Where reasonably appropriate, MyLinkInBio may identify AI-powered customer-assistance interfaces as automated or AI-assisted.
3. Purpose of the MyLinkInBio AI Assistant
The MyLinkInBio AI Assistant is intended to help customers obtain information more quickly and efficiently.
For example, the AI Assistant may help users:
Find an appropriate website template
Find a MyLinkInBio product
Understand product features
Locate installation instructions
Find Knowledge Base articles
Troubleshoot common problems
Understand basic licensing information
Locate account resources
Find support documentation
Navigate MyLinkInBio.com
Determine where to submit a support request
The AI Assistant is intended to supplement—not completely replace—official product documentation and human support where human assistance is appropriate.
4. AI-Generated Responses May Be Inaccurate
Artificial intelligence can make mistakes.
AI-generated responses may occasionally be:
Incorrect
Incomplete
Outdated
Misleading
Based on an incorrect interpretation of a question
Inconsistent with current product functionality
Inconsistent with current policies
Inappropriate for a particular customer’s circumstances
Customers should not assume that every AI-generated response is authoritative simply because it was generated through a MyLinkInBio service.
5. Official MyLinkInBio Information Controls
Where an AI-generated response conflicts with official MyLinkInBio information, the applicable official information controls.
Official information may include:
Terms & Conditions
Privacy Policy
Refund Policy
License Agreement
Support Policy
Acceptable Use Policy
Product descriptions
Checkout information
Customer account records
Order records
License records
Official product documentation
Written communications from authorized MyLinkInBio support personnel
An AI-generated response does not modify these documents or records.
6. AI Responses Do Not Modify Contracts or Policies
An AI Assistant response cannot:
Change MyLinkInBio’s Terms
Change a product license
Modify a refund policy
Extend a support period
Create a refund entitlement
Change a product price
Change an order
Extend or modify a license
Waive licensing requirements
Waive payment obligations
Create a warranty
Create a contractual commitment
Override an official MyLinkInBio policy
Any contractual modification or exception must be expressly authorized through an appropriate MyLinkInBio channel by a person with authority to make that modification.
7. Important Account and Licensing Information Should Be Verified
AI may assist with general account and licensing questions.
However, important account-specific decisions should be verified using official MyLinkInBio records or authorized support.
This includes matters involving:
License ownership
License activation
License status
Domain activation
Domain transfers
Product ownership
Account access
Order status
Payment status
Refund eligibility
Support eligibility
Product entitlements
Account suspension
License suspension
Other significant account matters
The customer’s actual account, order, and licensing records control over a conflicting AI-generated response.
8. Human Support and Escalation
AI assistance may not be appropriate for every situation.
Where available and applicable under the MyLinkInBio Support Policy, a customer may be directed to human support when:
The AI cannot resolve the issue
Account verification is required
A licensing change requires authorization
A billing issue requires investigation
A technical issue requires deeper troubleshooting
A security concern is reported
The issue requires access to information unavailable to the AI
Human review is otherwise appropriate
Availability of direct human support is subject to the customer’s applicable support eligibility and support period.
9. 60-Day Online Support Period
Eligible MyLinkInBio website templates and paid plugins include 60 days of online support from the original purchase date, as described in our Support Policy.
AI-powered and self-service Support Portal resources may remain available after the 60-day direct online support period where offered.
Access to an AI Assistant after expiration of the direct support period does not extend or renew the customer’s 60-day human online support period.
10. Lifetime Support Portal Content
Eligible MyLinkInBio products may include lifetime access to applicable Support Portal content according to our Support Policy.
Support Portal resources may include:
Knowledge Base articles
Documentation
Tutorials
Videos
Troubleshooting information
AI-assisted search
AI-powered customer assistance
Other self-service resources
Availability of AI-powered functionality may change over time as technology, providers, products, or MyLinkInBio services evolve.
11. Information You Provide to AI Features
When you interact with a MyLinkInBio AI feature, information you provide may be processed to generate a response.
This may include:
Questions
Messages
Search terms
Product names
Website URLs
Descriptions of technical problems
Troubleshooting information
Product-related information
Relevant conversation history
Feedback
Other information voluntarily submitted
Depending on the feature, additional technical or contextual information may be used where reasonably necessary to provide the service.
12. Third-Party AI Service Providers
MyLinkInBio may use third-party AI technology providers to operate or support certain AI-powered features.
When necessary to provide an AI feature, information submitted through that feature may be transmitted to or processed by an applicable AI service provider.
Third-party providers may process information according to:
Their agreements with MyLinkInBio
Applicable privacy and security requirements
Their applicable service terms
Applicable law
Additional information about categories of service providers and personal-information processing is available in our Privacy Policy.
13. Do Not Submit Sensitive Information
Customers should not enter sensitive information into the MyLinkInBio AI Assistant unless MyLinkInBio expressly provides a secure process designed to collect that information.
Do not submit information such as:
Passwords
WordPress administrator passwords
Hosting passwords
Email passwords
API secret keys
Private API credentials
Authentication tokens
Private encryption keys
Complete credit or debit card numbers
Card security codes
Bank account credentials
Government identification numbers
Social Security numbers
Other highly sensitive credentials or information
If sensitive information is required to resolve an issue, MyLinkInBio may provide a more appropriate method for submitting it.
14. License Keys
Customers should avoid posting complete license keys in general AI conversations unless the interface specifically requests the information through an approved process.
The AI Assistant should not be used as a public or general-purpose storage location for:
License keys
Passwords
Credentials
Authentication tokens
Other security information
Where license verification is required, customers should use the official MyLinkInBio licensing or support process.
15. Payment Information
Customers should never provide complete payment-card credentials through a general AI conversation.
Do not submit:
Full card numbers
CVV or security codes
Online banking credentials
Payment-account passwords
Payments should be completed only through the official checkout and payment systems made available by MyLinkInBio.
16. Personal Information
Customers should provide only the personal information reasonably necessary to obtain assistance.
Before submitting information about another person, customers should consider whether they have the right or permission to provide that information.
Information processed through AI-powered features is subject to our Privacy Policy.
17. AI Conversation Records
MyLinkInBio may retain AI conversation records where reasonably necessary for purposes including:
Providing customer support
Maintaining conversation history
Improving response quality
Troubleshooting
Security
Fraud prevention
Quality assurance
Improving our Knowledge Base
Evaluating AI performance
Product improvement
Resolving disputes
Compliance with applicable law
Retention practices are further addressed in our Privacy Policy.
18. Review of AI Conversations
Where appropriate and permitted by applicable law, authorized MyLinkInBio personnel may review AI interactions for purposes such as:
Resolving support issues
Improving AI responses
Identifying incorrect answers
Improving documentation
Improving product recommendations
Detecting abuse
Preventing fraud
Maintaining security
Quality assurance
Users should therefore avoid submitting information they do not want processed as part of an AI-supported customer interaction.
19. AI Training and Service Improvement
Information submitted through AI-powered features may be used by MyLinkInBio to evaluate, maintain, and improve its own support systems, documentation, Knowledge Base, product information, and AI-assisted customer experience where permitted by our Privacy Policy and applicable law.
Whether information is used by a third-party AI provider for its own model training depends on the applicable provider, service configuration, contractual terms, and privacy practices.
MyLinkInBio will describe applicable personal-information processing and third-party service-provider practices in its Privacy Policy.
20. Product Recommendations
The AI Assistant may recommend:
Website templates
Plugins
MyLinkInBio tools
Support resources
Hosting options
Third-party products or services
Other resources
Recommendations are intended to assist customers and do not guarantee that a particular product or service will be suitable for every customer.
Customers should review applicable:
Product descriptions
Requirements
Pricing
Licensing
Compatibility
Third-party terms
before purchasing or implementing a recommended product.
21. Technical Guidance
The AI Assistant may provide technical guidance relating to:
WordPress
Elementor
WooCommerce
Website templates
Plugins
Hosting
Domains
Installation
Website configuration
Troubleshooting
Other website-related topics
Technical environments vary.
Customers should maintain appropriate backups before implementing significant technical changes suggested by an AI system.
AI-generated code, configuration instructions, or troubleshooting steps should be reviewed before being used on a production website.
22. AI-Generated Code
Certain AI features may provide:
CSS
HTML
JavaScript
PHP
Configuration examples
Other technical instructions
AI-generated code may contain:
Errors
Security vulnerabilities
Compatibility problems
Incomplete functionality
Unexpected behavior
Customers are responsible for reviewing and testing AI-generated code before deploying it to a live website.
A current backup should be maintained before making significant technical modifications.
23. No Professional Advice
AI-generated information provided through MyLinkInBio is for general informational and product-assistance purposes.
Unless expressly stated otherwise, AI responses do not constitute professional:
Legal advice
Financial advice
Tax advice
Accounting advice
Medical advice
Accessibility certification
Cybersecurity certification
Regulatory compliance advice
Customers should consult an appropriately qualified professional when professional advice is required.
24. Accessibility and AI
MyLinkInBio aims to consider accessibility when implementing AI-powered customer-assistance features.
If an AI feature creates an accessibility barrier, users may contact:
Where reasonably possible, MyLinkInBio will attempt to provide the relevant information or assistance through another available method.
25. AI and Website Accessibility Guidance
The AI Assistant may provide general information relating to website accessibility or the MyLinkInBio Accessibility Tool.
Such responses should not be interpreted as:
ADA certification
WCAG certification
Legal accessibility advice
A comprehensive accessibility audit
A guarantee of accessibility compliance
Customers remain responsible for evaluating and maintaining the accessibility of their final websites as described in our Accessibility Statement, Terms & Conditions, and Support Policy.
26. AI and Refund Decisions
The AI Assistant may explain general information about MyLinkInBio’s refund policies.
However, an AI response does not approve, authorize, guarantee, or create a refund.
Official refund eligibility is determined according to:
The Digital Products Refund & Cancellation Policy
Applicable Terms
Actual order records
Applicable law
Any authorized written determination made by MyLinkInBio
27. AI and License Decisions
The AI Assistant may provide general licensing information but cannot independently authorize:
Additional website activations
License exceptions
Unauthorized domain transfers
License sharing
License-limit increases
Waivers of licensing restrictions
Ownership transfers
Official license information and authorized MyLinkInBio support decisions control.
28. AI and Security
Users may not attempt to misuse MyLinkInBio AI features to:
Obtain another customer’s private information
Obtain passwords
Obtain private license keys
Obtain authentication credentials
Circumvent account restrictions
Circumvent license restrictions
Discover protected system credentials
Gain unauthorized access
Introduce malicious code
Disrupt the service
Facilitate fraud
Conduct unlawful activity
Use of AI-powered services remains subject to our Acceptable Use Policy.
29. Attempts to Manipulate the AI System
Users may not intentionally attempt to manipulate AI features to obtain unauthorized access to:
Private system instructions
Internal credentials
Private customer information
Restricted business information
Protected licensing information
Security configurations
Non-public data
Other information the user is not authorized to access
Security testing may only be performed with appropriate authorization.
30. Availability of AI Features
MyLinkInBio does not guarantee that every AI-powered feature will remain available indefinitely.
We may:
Add AI features
Modify AI features
Replace AI providers
Improve AI models
Restrict functionality
Introduce usage limits
Temporarily disable features
Discontinue features
where reasonably necessary for operational, security, legal, technical, or business reasons.
31. AI Service Interruptions
AI functionality may occasionally be unavailable because of:
Maintenance
Provider outages
Internet failures
Technical problems
Usage limits
Security measures
Service updates
Third-party interruptions
MyLinkInBio does not guarantee uninterrupted availability of AI-powered functionality.
32. Customer Responsibility
When using MyLinkInBio AI-powered features, customers are responsible for:
Reviewing important responses
Protecting passwords and credentials
Not submitting unnecessary sensitive information
Maintaining website backups
Reviewing AI-generated code
Verifying important account information
Following official product documentation
Following applicable MyLinkInBio policies
Obtaining professional advice when necessary
33. Reporting an Incorrect AI Response
If the MyLinkInBio AI Assistant provides information that appears incorrect, customers are encouraged to report it.
Reports can help us:
Correct Knowledge Base information
Improve product documentation
Improve AI responses
Identify technical issues
Improve customer support
During an eligible online support period, customers may also submit unresolved support matters through available MyLinkInBio support channels.
34. Privacy
Use of MyLinkInBio AI-powered features may involve the processing of personal information.
Our Privacy Policy explains:
Categories of information we collect
How information may be used
Categories of service providers
Retention practices
Privacy rights
Security practices
Other information concerning personal-data processing
Users should review the Privacy Policy before using AI-powered features.
35. Changes to AI Technology
Artificial-intelligence technology is developing rapidly.
MyLinkInBio may change:
AI providers
AI models
AI functionality
AI interfaces
Knowledge sources
Data-processing methods
Safety systems
Support integrations
as our services evolve.
Material changes affecting personal-information processing will be addressed according to our Privacy Policy and applicable law.
36. Changes to This AI Disclosure
We may update this AI Assistant & AI Features Disclosure because of changes to:
AI functionality
Products
Support services
Technology providers
Privacy practices
Security practices
Legal requirements
Business operations
The current version will be posted on MyLinkInBio.com with an updated Last Updated date.
37. Contact Us
Questions or concerns regarding MyLinkInBio AI-powered features may be directed to:
MyLinkInBio.com
Email: support@mylinkinbio.com
Website: MyLinkInBio.com
If you believe an AI response concerning your account, purchase, license, payment, refund eligibility, or other important matter is incorrect, please contact official MyLinkInBio support for verification.
Important AI Notice
YOU MAY BE INTERACTING WITH AI
Certain MyLinkInBio customer-assistance, search, recommendation, and support features use artificial intelligence.
Please remember:
AI CAN MAKE MISTAKES.
AI-generated responses may occasionally be incorrect, incomplete, or outdated.
DO NOT SHARE PASSWORDS OR SECRET CREDENTIALS.
Never provide passwords, API secret keys, authentication tokens, private keys, or similar credentials through a general AI conversation.
DO NOT ENTER PAYMENT-CARD INFORMATION.
Payment information should only be submitted through MyLinkInBio’s official checkout and payment systems.
LIMIT SENSITIVE PERSONAL INFORMATION.
Only provide information reasonably necessary to obtain assistance.
VERIFY IMPORTANT ACCOUNT INFORMATION.
License status, orders, payments, refunds, product ownership, account status, and other important matters should be verified against official MyLinkInBio records or authorized support.
OFFICIAL POLICIES CONTROL.
An AI-generated response cannot change MyLinkInBio’s Terms, Refund Policy, License Agreement, Support Policy, product requirements, or other official policies.
AI DOES NOT PROVIDE PROFESSIONAL ADVICE.
AI-generated information should not be treated as legal, financial, tax, accessibility, or other regulated professional advice.
REPORT INCORRECT ANSWERS.
If an AI response appears incorrect, please report it so MyLinkInBio can evaluate and improve the customer experience.
