Email & Marketing
Email & Marketing Communications Terms
Effective Date: September 2, 2026
Last Updated: September 2, 2026
These Email & Marketing Communications Terms (“Communications Terms”) explain how MyLinkInBio.com (“MyLinkInBio,” “we,” “us,” or “our”) may communicate with customers and visitors by email and other electronic communication methods.
These Communications Terms should be read together with our:
Privacy Policy
Terms & Conditions
Cookie Policy
Digital Products Refund & Cancellation Policy
Support Policy
AI Assistant & AI Features Disclosure
Affiliate Disclosure
Other applicable MyLinkInBio policies
1. Types of Communications
MyLinkInBio may send different types of communications depending on your relationship with us.
These generally fall into two categories:
Transactional and Service Communications
Communications necessary to operate your account, process transactions, provide purchased products, maintain licensing, provide support, protect our services, or communicate important service information.
Marketing and Promotional Communications
Optional communications intended to inform you about products, promotions, offers, educational resources, new features, or other marketing-related information.
The rules applicable to these categories may differ.
Transactional and Service Communications
2. Transactional Emails
When you create an account, purchase a product, activate a license, submit a support request, or otherwise use MyLinkInBio services, we may send transactional or service-related communications.
These may include:
Order confirmations
Payment confirmations
Receipts
Account registration emails
Email verification
Password-reset emails
Security notifications
Product download information
Website template access
Plugin access
License information
License activation notifications
Domain activation information
Important licensing notices
Product update information
Service notices
Support-ticket confirmations
Support responses
Account notifications
Important policy notices
Security alerts
Fraud-prevention communications
Other communications reasonably necessary to provide or administer our services
These communications are generally related to an existing transaction, account, product, license, or service.
3. Transactional Emails Are Different From Marketing Emails
Transactional and service communications are not the same as promotional marketing emails.
For example, an email containing your:
Order confirmation
Download link
License information
Password-reset link
Support response
Security notification
is generally sent because it is necessary or appropriate to provide a service you requested or administer your relationship with MyLinkInBio.
Unsubscribing from marketing communications does not necessarily prevent MyLinkInBio from sending transactional or service-related communications.
4. Required Service Communications
Certain communications may be necessary for us to operate your account or provide purchased products and services.
For example, we may need to contact you regarding:
Your account
A purchase
A license
Product delivery
A support request
A security issue
A billing issue
Fraud prevention
Changes materially affecting a service
Changes to important policies or terms
Legal or regulatory matters
Where permitted by applicable law, these communications may continue even if you have opted out of promotional marketing emails.
5. Product and Security Updates
MyLinkInBio may send communications concerning important product, compatibility, security, or licensing matters.
These may include information regarding:
Critical product updates
Security vulnerabilities
Important plugin updates
Compatibility issues
WordPress compatibility
License-system changes
Product discontinuation
Significant service changes
Depending on the nature of the communication, these messages may be treated as service communications rather than marketing communications.
Marketing Communications
6. Marketing and Promotional Emails
Where permitted by applicable law, MyLinkInBio may send marketing communications concerning:
New website templates
New plugins
New MyLinkInBio tools
New features
Product updates
Special promotions
Discounts
Limited-time offers
Educational resources
Tutorials
Website tips
WordPress information
Business resources
Product recommendations
Partner offers
Affiliate recommendations
Events or announcements
Other MyLinkInBio products or services
Where consent is legally required, we will seek the appropriate consent before sending applicable marketing communications.
7. How You May Join Our Marketing List
You may receive marketing communications after taking actions such as:
Subscribing to a newsletter
Submitting a marketing signup form
Selecting an appropriate marketing-consent option
Requesting promotional information
Participating in a promotion
Creating an account where marketing consent is separately obtained or otherwise legally permitted
Purchasing a product where applicable law permits relevant marketing communications
Otherwise requesting or consenting to receive marketing communications
The legal basis and consent requirements may vary depending on your location and applicable law.
8. Purchasing a Product Does Not Automatically Mean Unlimited Marketing Consent
Purchasing a MyLinkInBio product does not necessarily constitute consent to receive every type of promotional communication indefinitely.
MyLinkInBio will distinguish between communications necessary to administer a purchase and optional promotional marketing where required by applicable law.
Customers may opt out of promotional marketing communications as described below.
9. Marketing Consent
Where applicable, marketing consent should be:
Freely given where required
Specific enough to explain the communications
Clearly presented
Separate from unrelated contractual acceptance where required
Capable of being withdrawn
We may maintain records of marketing preferences and consent where reasonably necessary.
10. Marketing Checkbox
Where MyLinkInBio uses a marketing checkbox during checkout, registration, or another form, it should clearly describe the purpose of the checkbox.
A marketing checkbox may use language such as:
“Yes, I would like to receive MyLinkInBio product updates, website tips, special offers, and occasional promotional emails. I understand I can unsubscribe at any time.”
Where applicable law requires affirmative consent, the marketing checkbox should not be preselected.
11. Unsubscribing From Marketing Emails
You may unsubscribe from promotional marketing emails at any time by using the Unsubscribe link included in applicable marketing emails.
You may also contact:
to request that we update your marketing preferences.
After an unsubscribe request is processed, you may continue to receive transactional or service-related communications that are necessary to administer your account, purchases, products, licenses, support requests, or other services.
12. Processing Unsubscribe Requests
We will process valid unsubscribe and marketing opt-out requests in accordance with applicable law.
There may be a short administrative period before all applicable marketing systems reflect the change.
We may retain limited information necessary to maintain a suppression or opt-out record so that we can respect your preference in the future.
13. Unsubscribing Does Not Delete Your Account
Unsubscribing from promotional emails does not:
Delete your MyLinkInBio account
Cancel an order
Cancel a license
Remove access to purchased products
Cancel Support Portal access
Delete support tickets
Terminate your relationship with MyLinkInBio
It only changes the applicable marketing communication preference.
14. Email Preference Management
Where available, MyLinkInBio may provide customers with communication preference controls.
These may allow customers to manage categories such as:
Product announcements
Educational content
Promotions
Special offers
Newsletters
Partner recommendations
Other optional communications
Certain transactional, security, licensing, and account communications may not be optional while the applicable account, product, or service relationship remains active.
Customer Account Communications
15. Account Email Address
Customers are responsible for maintaining an accurate email address associated with their MyLinkInBio account.
Important communications may be sent to the email address associated with:
Your account
Your order
Your license
Your support request
Customers should update their account information when their email address changes.
16. Email Delivery
MyLinkInBio cannot guarantee that every email will reach a customer’s inbox.
Delivery may be affected by:
Spam filters
Email-provider filtering
Full mailboxes
Incorrect email addresses
Blocked senders
Corporate security systems
DNS or mail-server issues
Third-party email-provider outages
Other technical circumstances outside our control
Customers should ensure that the email address associated with their account is accurate and capable of receiving messages.
17. Important Account Notices
Customers should not rely solely on promotional email subscriptions to receive important account information.
Important information may also be available through:
My Account
The Support Portal
License dashboards
Product documentation
MyLinkInBio.com
Other official MyLinkInBio interfaces
Support Communications
18. Support Emails
When you submit a support request, MyLinkInBio may send emails relating to that request.
These may include:
Ticket confirmations
Support replies
Requests for additional information
Troubleshooting instructions
Ticket-status changes
Resolution notices
Follow-up information
Support communications are generally considered service communications rather than promotional marketing.
19. Support Communication Records
MyLinkInBio may retain communications relating to support requests where reasonably necessary for:
Providing support
Maintaining ticket history
Troubleshooting
Product improvement
Quality assurance
Security
Fraud prevention
Dispute resolution
Legal compliance
Additional information concerning data retention is available in our Privacy Policy.
AI-Assisted Communications
20. AI-Assisted Email and Communications
MyLinkInBio may use artificial intelligence or automated technologies to assist with:
Drafting customer communications
Support responses
Product recommendations
Email personalization
Customer-service workflows
Categorizing support requests
Identifying relevant documentation
Other communication-related functions
Where AI is used, MyLinkInBio may use human review where appropriate.
Use of AI-assisted features is further described in our AI Assistant & AI Features Disclosure and Privacy Policy.
21. Automated Communications
Certain communications may be generated or triggered automatically based on events such as:
Account creation
Purchases
License activation
Password-reset requests
Support-ticket activity
Product availability
Security events
Customer communication preferences
Other account or service activity
Automated delivery does not necessarily mean that the communication is promotional marketing.
Affiliate and Partner Communications
22. Affiliate Recommendations
MyLinkInBio may occasionally recommend third-party products or services, including services such as:
Website hosting
Domain registration
Software
Plugins
Website tools
Business services
If MyLinkInBio receives compensation or another material benefit from a recommendation, applicable disclosures will be provided according to our Affiliate Disclosure.
23. Third-Party Marketing
MyLinkInBio does not authorize third parties to send marketing communications falsely representing themselves as MyLinkInBio.
If you receive a suspicious email claiming to represent MyLinkInBio, please contact:
Do not provide passwords, payment credentials, license keys, or other sensitive information in response to suspicious communications.
Privacy and Personal Information
24. Email Information and Privacy
Information associated with communications may include:
Email address
Name
Account information
Communication preferences
Email subscription status
Order-related information
Product interests
Email engagement information
Support history
Other information reasonably necessary to provide communications
Our collection and processing of personal information is further described in our Privacy Policy.
25. Email Analytics
Where permitted by applicable law and applicable consent requirements, MyLinkInBio or its service providers may use technologies that help us understand email performance.
This information may include:
Whether an email was delivered
Whether an email was opened
Whether a link was clicked
Approximate time of interaction
Device or browser information
Campaign performance
Conversion information
This information may be used to:
Measure email effectiveness
Improve communications
Understand customer interests
Reduce irrelevant communications
Improve marketing campaigns
Detect technical delivery issues
Where applicable, cookie, tracking, and privacy choices may also be described in our Privacy Policy and Cookie Policy.
26. Email Service Providers
MyLinkInBio may use third-party email and communications providers to deliver:
Transactional emails
Marketing emails
Support communications
Account notifications
Other electronic communications
These service providers may process information as necessary to provide services to MyLinkInBio.
Information about categories of service providers is further addressed in our Privacy Policy.
27. We Do Not Sell Email Addresses for Independent Marketing
MyLinkInBio does not sell customer email addresses to unrelated third parties for those third parties to independently market their own products or services in exchange for monetary compensation.
This does not prevent MyLinkInBio from:
Using service providers
Sending its own marketing communications
Making disclosed affiliate recommendations
Working with vendors that process communications on our behalf
Engaging in other activities described in our Privacy Policy
Applicable privacy-law definitions of “sale” or “sharing” may be broader than an ordinary monetary sale. Please review our Privacy Policy for additional information.
Responsible Marketing Practices
28. Accurate Sender Identification
MyLinkInBio aims to ensure that commercial email communications appropriately identify the sender and are not intentionally deceptive regarding their source.
29. Email Subject Lines
Marketing email subject lines should reasonably reflect the content or purpose of the communication and should not intentionally mislead recipients regarding the nature of the message.
30. Unsubscribe Mechanism
Applicable promotional marketing emails should provide a reasonably clear method for recipients to unsubscribe or opt out.
MyLinkInBio will not intentionally require a customer to purchase a product or pay a fee solely to unsubscribe from promotional marketing communications.
31. No Requirement to Receive Marketing
Where marketing consent is optional, customers are not required to agree to promotional marketing solely to:
Purchase a product
Access a purchased product
Maintain an account
Activate an eligible license
Access eligible Support Portal content
This does not prevent MyLinkInBio from sending necessary transactional or service-related communications.
32. Marketing Frequency
The frequency of marketing communications may vary.
MyLinkInBio may increase or decrease communication frequency based on:
Product launches
Promotions
Customer interests
Seasonal campaigns
New features
Business activity
Communication preferences
We aim to avoid sending excessive or unnecessarily repetitive marketing communications.
Security
33. MyLinkInBio Will Not Request Certain Sensitive Information by Marketing Email
Customers should be cautious of emails requesting sensitive information.
MyLinkInBio marketing communications should not ask customers to reply with:
Passwords
Complete payment-card numbers
CVV security codes
Online banking passwords
API secret keys
Private authentication tokens
Private encryption keys
If you receive a suspicious communication claiming to be from MyLinkInBio, do not provide sensitive information and contact us through an official MyLinkInBio channel.
34. Phishing and Fraudulent Emails
Unauthorized parties may attempt to impersonate legitimate businesses.
Customers should verify suspicious communications before:
Clicking unfamiliar links
Downloading unexpected attachments
Providing credentials
Making payments
Providing license information
Changing account information
Suspected impersonation or phishing involving MyLinkInBio may be reported to:
Legal and Policy Information
35. Applicable Laws
MyLinkInBio intends to manage electronic marketing communications in accordance with applicable laws and requirements governing commercial electronic communications.
Requirements may vary depending on:
The recipient’s location
The type of communication
The nature of the customer relationship
The method by which contact information was obtained
Whether consent is required
Other applicable circumstances
Nothing in these Communications Terms is intended to limit rights that cannot legally be waived.
36. Children
MyLinkInBio products and services are intended primarily for businesses, entrepreneurs, website owners, and other adult users.
We do not knowingly use our marketing program to intentionally target children under 13.
Additional information is available in our Privacy Policy.
37. Changes to Communication Preferences
Customers may change their communication preferences at any time using available:
Unsubscribe links
Account settings
Preference controls
Other communication-management options
or by contacting:
Certain transactional and service communications may continue where necessary or legally permitted.
38. Changes to These Communications Terms
We may update these Email & Marketing Communications Terms because of changes to:
Our products
Marketing practices
Email systems
Customer-account functionality
AI-assisted features
Communication providers
Privacy practices
Applicable legal requirements
Business operations
The current version will be posted on MyLinkInBio.com with an updated Last Updated date.
39. Relationship to Other MyLinkInBio Policies
These Communications Terms supplement our other policies.
If a matter concerns the collection, processing, retention, or disclosure of personal information, our Privacy Policy should also be reviewed.
If a communication concerns an affiliate or compensated recommendation, our Affiliate Disclosure may also apply.
If a communication involves AI-powered functionality, our AI Assistant & AI Features Disclosure may also apply.
If a communication concerns a purchase, license, refund, or support entitlement, the applicable MyLinkInBio Terms, License Agreement, Refund Policy, or Support Policy controls.
40. Contact Us
Questions about MyLinkInBio email or marketing communications may be directed to:
MyLinkInBio.com
Email: support@mylinkinbio.com
Website: MyLinkInBio.com
To stop receiving promotional marketing emails, use the Unsubscribe link included in an applicable marketing email or contact us at the email address above.
Please remember that opting out of promotional marketing does not necessarily stop transactional, security, licensing, account, purchase, or support communications that are necessary to provide or administer MyLinkInBio products and services.
