Privacy Policy

Effective Date: September 2, 2026
Last Updated: September 2, 2026

MyLinkInBio.com (“MyLinkInBio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our visitors, customers, account holders, and users.

This Privacy Policy explains what information we collect, how we collect it, how we use it, when we may share it with service providers, how long we may retain it, and the choices and rights that may be available to you.

This Privacy Policy applies to information collected through MyLinkInBio.com, customer accounts, purchases, website template and plugin licensing systems, support services, forms, analytics tools, AI-assisted features, and other services operated by MyLinkInBio.

By accessing or using MyLinkInBio.com, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with MyLinkInBio.

A. Personal and Contact Information

We may collect information you voluntarily provide, including:

• First and last name
• Email address
• Telephone number, when provided
• Billing address
• Company or business name
• Website address or domain name
• Contact form submissions
• Other information you choose to provide to us

B. Account Information

When you create or use a MyLinkInBio account, we may collect:

• Name
• Email address
• Username
• Account ID
• Encrypted or hashed authentication information
• Account creation date
• Login activity
• Products associated with your account
• Downloads
• Licenses
• Activated domains
• Account preferences
• Support history

Passwords are not intended to be stored by us in readable, plain-text form.

C. Purchase and Billing Information

When you purchase a website template, plugin, digital product, service, or other product through MyLinkInBio, we may collect:

• Customer name
• Billing address
• Email address
• Telephone number, if provided
• Products purchased
• Order number
• Order date
• Transaction amount
• Payment status
• Refund status
• Coupon or promotional information
• Tax-related information
• Payment method type

Payments may be processed through third-party payment processors.

We generally do not store complete credit or debit card numbers ourselves. Payment credentials may be collected and processed directly by the payment provider selected or presented during checkout.

Payment providers maintain their own privacy and security practices.

D. Website Template, Plugin, License, and Domain Information

Because MyLinkInBio provides digital website products, templates, plugins, licensing systems, and related services, we may collect technical and licensing information such as:

• License key or license identifier
• Product associated with a license
• License activation status
• Domain or website associated with a license
• WordPress website URL
• Activation and deactivation dates
• Plugin or template version
• Installation status
• Update status
• Product download history
• License validation requests
• Website or server information necessary to validate or operate a license
• Error or diagnostic information associated with a product

This information may be used to provide downloads, validate product licenses, prevent unauthorized use, troubleshoot technical issues, provide updates, and manage customer access.

E. Device and Technical Information

When you visit MyLinkInBio.com or interact with our products, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Browser version
• Device type
• Operating system
• Approximate geographic location based on IP address
• Referring website
• Pages visited
• Date and time of visits
• Session information
• Device identifiers
• Cookie identifiers
• Website interaction information
• Error logs
• Security logs

We may use this information for security, analytics, troubleshooting, fraud prevention, and website improvement.

2. Analytics and Website Usage Information

We may use analytics services, including Google Analytics, to understand how visitors use MyLinkInBio.com.

Analytics information may include:

• Pages viewed
• Time spent on pages
• Links or buttons clicked
• Referring websites
• Browser information
• Device information
• General geographic information
• Session activity
• Traffic source
• Conversion activity
• Purchase-related events
• Website navigation patterns

We use this information to understand website performance, improve navigation, identify technical problems, understand customer interests, and improve our products and services.

Analytics providers may use cookies, pixels, scripts, device identifiers, or similar technologies according to their own privacy policies.

3. Cookies and Similar Technologies

MyLinkInBio may use cookies and similar technologies to operate the website and improve the user experience.

Cookies may be used for purposes including:

• Keeping users signed in
• Maintaining shopping cart contents
• Operating checkout
• Remembering preferences
• Protecting website security
• Preventing fraud
• Measuring website traffic
• Analyzing website performance
• Understanding user behavior
• Measuring conversions
• Providing customer support

Cookies may be categorized as:

Essential Cookies
Required for website functionality, account access, shopping carts, checkout, security, and other necessary services.

Analytics Cookies
Used to understand traffic and website usage.

Functional Cookies
Used to remember preferences and improve functionality.

Advertising or Marketing Cookies
If used, these technologies may help measure advertising performance, conversions, or provide more relevant advertising.

Where required by applicable law, we may provide cookie consent or privacy preference controls.

You may also control certain cookies using your browser settings. Disabling cookies may prevent some features of MyLinkInBio.com from functioning correctly.

4. Support Communications

When you contact our support team, submit a support ticket, send an email, use a support form, or communicate with us through another support channel, we may collect:

• Your name
• Email address
• Account information
• Order information
• Product information
• Domain or website information
• License information
• Messages and correspondence
• Screenshots
• Uploaded files
• Technical information
• Troubleshooting information
• Support responses
• Dates and times of communications

We may retain support conversations to resolve your request, maintain service history, improve customer service, identify recurring problems, prevent abuse, and improve our products.

5. AI Chatbot and AI-Assisted Services

MyLinkInBio may provide an artificial intelligence-powered chatbot or other AI-assisted features for customer service, product recommendations, website assistance, or technical support.

When you communicate with an AI feature, we may collect and process:

• The messages you send
• Questions you ask
• Responses generated by the AI
• Relevant product information
• Website or account information necessary to respond to your request
• Order or licensing information when appropriate
• Technical context
• Conversation history
• Feedback regarding responses

AI conversations may be processed using third-party artificial intelligence service providers, including OpenAI, where applicable.

Information included in an AI conversation may therefore be transmitted to the AI service provider for the purpose of generating a response or performing the requested service.

Please avoid entering passwords, complete credit card numbers, government identification numbers, or other highly sensitive information into an AI chatbot.

AI-generated responses may be inaccurate or incomplete and should not be considered professional legal, financial, medical, or other regulated professional advice.

We may review AI conversations to improve our customer support systems, identify incorrect responses, improve our knowledge base, investigate abuse, and improve the quality of our services.

6. How We Collect Information

We may collect information:

Directly From You

For example, when you:

• Create an account
• Purchase a product
• Download a product
• Activate a license
• Register a domain with a license
• Contact support
• Submit a form
• Subscribe to communications
• Communicate with an AI chatbot
• Provide feedback

Automatically

Information may be collected automatically through:

• Cookies
• Website logs
• Analytics tools
• Security systems
• License verification systems
• WordPress or WooCommerce functionality
• CDN and hosting systems
• Similar technologies

From Service Providers

We may also receive information from companies that help us operate our business, including payment processors, analytics services, email providers, hosting companies, security providers, and other technology providers.

7. How We Use Personal Information

We may use personal information to:

• Create and manage customer accounts
• Process purchases
• Process payments
• Deliver digital products
• Provide access to purchased templates and plugins
• Issue and manage licenses
• Activate licenses on authorized domains
• Verify license eligibility
• Provide software and plugin updates
• Provide customer support
• Respond to inquiries
• Troubleshoot technical problems
• Operate AI-assisted customer support
• Send transactional emails
• Send order confirmations
• Send account notifications
• Send product or service information
• Improve our website
• Improve our templates and plugins
• Analyze website traffic
• Measure product performance
• Prevent fraud
• Protect our website and customers
• Detect unauthorized use
• Enforce our Terms and licensing requirements
• Maintain business and accounting records
• Comply with applicable laws
• Establish, exercise, or defend legal claims

We may also use aggregated or de-identified information for analytics, research, product development, and business planning where that information cannot reasonably identify you.

8. How We Share Information

We do not disclose personal information indiscriminately.

We may provide information to service providers when reasonably necessary to operate MyLinkInBio.

These providers may include:

E-Commerce Providers

MyLinkInBio uses WooCommerce and related WordPress technologies to operate portions of our online store, customer account system, order management, and digital product delivery.

Payment Processors

Payment information may be provided to third-party payment processors used during checkout.

Depending on the payment option selected, these providers may collect billing information and payment credentials directly.

Analytics Providers

We may use services such as Google Analytics to understand website traffic, user activity, and website performance.

Artificial Intelligence Providers

Where AI-powered support or other AI features are enabled, information submitted through those features may be transmitted to providers such as OpenAI for processing.

Email and Communication Providers

We may use third-party providers to:

• Send transactional email
• Deliver order confirmations
• Send password-reset emails
• Send account notifications
• Process support communications
• Deliver permitted marketing communications

Website Hosting and Infrastructure Providers

We may share or process information through:

• Web hosting providers
• Cloud infrastructure providers
• Content delivery networks
• DNS providers
• File delivery and storage providers
• Backup providers
• Website security providers

These providers may process technical information such as IP addresses and device information when delivering website content or protecting our systems.

Professional Service Providers

We may provide information to accountants, attorneys, consultants, insurers, contractors, or other professional advisors where reasonably necessary.

Legal and Security Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to a valid subpoena, court order, or government request
• Protect our legal rights
• Protect customers
• Investigate fraud
• Investigate security incidents
• Prevent misuse of our products
• Enforce our agreements
• Protect the safety of MyLinkInBio, our users, or others

Business Transfers

If MyLinkInBio or substantially all of its assets are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.

9. Sale or Sharing of Personal Information

MyLinkInBio does not sell personal information for monetary compensation.

Certain analytics, advertising, or tracking technologies may involve disclosures to technology providers that could be considered “sharing,” “targeted advertising,” or similar activity under certain U.S. state privacy laws depending on how those services are configured.

Where applicable law provides you with a right to opt out of this type of processing, we will provide an appropriate method for exercising that right.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing products and services, maintaining customer accounts, administering licenses, meeting accounting or tax requirements, resolving disputes, preventing fraud, and complying with legal obligations.

Different types of information may be retained for different periods.

For example:

• Customer account information may remain while an account is active.
• Order and transaction records may be retained as required for accounting, tax, fraud-prevention, or legal purposes.
• License and domain activation records may be retained while a license remains active and for a reasonable period afterward.
• Support communications may be retained for customer-service and troubleshooting purposes.
• Security and server logs may be retained for security, fraud-prevention, and diagnostic purposes.

We may retain information longer when reasonably necessary to comply with law, resolve disputes, investigate fraud, enforce agreements, or protect our legal rights.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include:

• HTTPS/SSL encryption
• Access controls
• Authentication controls
• Password hashing
• Security monitoring
• Server security
• Firewall or security services
• Restricted administrative access
• Software updates
• Backup procedures
• Fraud and abuse monitoring

However, no website, database, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

You are responsible for protecting your account password and for maintaining the security of devices used to access your account.

12. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request that we:

• Confirm whether we process your personal information
• Provide access to certain personal information
• Provide information about how your information is used
• Correct inaccurate information
• Delete certain personal information
• Provide a portable copy of certain information
• Restrict certain processing
• Opt you out of certain advertising or sharing activities
• Withdraw consent where processing is based on consent

Some requests may be subject to exceptions permitted by law.

For example, we may need to retain transaction information to comply with tax or accounting requirements or retain certain records to prevent fraud or enforce licensing restrictions.

We may need to verify your identity before completing certain privacy requests.

13. Updating Your Information

Customers may be able to update certain personal information directly through their MyLinkInBio account.

You may also contact us to request correction of inaccurate information.

Updating or deleting certain account information may affect our ability to provide services associated with your account, products, downloads, licenses, or previous purchases.

14. California Privacy Rights

This section applies to California residents to the extent applicable California privacy laws apply to MyLinkInBio or the relevant processing activity.

California residents may have rights concerning their personal information, including:

Right to Know

You may have the right to request information concerning the personal information we have collected, used, disclosed, sold, or shared about you.

Right to Access

You may have the right to request access to specific pieces of personal information we maintain about you.

Right to Delete

You may have the right to request deletion of personal information we have collected from you, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing

Where applicable, you may have the right to opt out of the sale or sharing of personal information.

MyLinkInBio does not sell personal information for monetary compensation.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, California residents may have rights concerning certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you because you exercise a privacy right provided by applicable law.

15. Categories of Personal Information Collected

Depending on how you use MyLinkInBio, categories of information collected during the preceding 12 months may include:

Identifiers

Examples include name, email address, account identifier, IP address, username, domain name, and similar identifiers.

Customer Records

Examples include contact information, billing information, customer account information, and purchase history.

Commercial Information

Examples include products purchased, order history, downloads, subscriptions, licenses, and transaction information.

Internet or Electronic Network Activity

Examples include browsing activity, website interactions, device information, analytics information, login information, and server logs.

Geolocation Information

We may derive approximate location information from an IP address. We do not intentionally collect precise GPS location information through the ordinary operation of MyLinkInBio.com unless a feature specifically requires it and appropriate notice is provided.

Professional or Business Information

If you provide business information, we may collect your company name, website, domain, or other business-related information.

Communications

This may include emails, support tickets, contact form submissions, chatbot conversations, and other communications.

Inferences

We may make limited inferences from website activity, purchase information, or product interests for purposes such as improving our products, customer support, website experience, and marketing.

16. California Online Tracking / Do Not Track Disclosure

Some web browsers provide a “Do Not Track” or “DNT” setting.

Because there is not a universally accepted technical standard for interpreting all DNT signals, our website may not respond to traditional browser DNT signals in a uniform manner.

We may use cookies, analytics providers, and other service providers that collect information about website activity as described in this Privacy Policy.

Where applicable law requires recognition of a legally recognized browser-based privacy preference or opt-out mechanism, we will handle such signals in accordance with applicable legal requirements and the capabilities of the privacy technologies implemented on our website.

17. Third-Party Tracking

Third parties that provide analytics, infrastructure, payment processing, advertising, embedded content, or other services may collect information directly through technologies they operate on our website.

Their collection and use of information is governed by their own privacy policies and contractual obligations.

Where required, we provide privacy or cookie controls relating to non-essential technologies.

18. Marketing Communications

If you subscribe to promotional communications, we may use your email address or other contact information to provide information about MyLinkInBio products, services, promotions, or updates.

You may unsubscribe from marketing emails using the unsubscribe link included in eligible marketing messages.

Even if you opt out of marketing communications, we may continue sending necessary transactional messages, including:

• Purchase confirmations
• Account notices
• Password-reset messages
• License information
• Security notifications
• Support responses
• Service-related communications

19. Children’s Privacy

MyLinkInBio is intended for businesses, entrepreneurs, professionals, and other users capable of entering into a legally binding agreement.

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Parents or guardians who believe that a child has provided personal information to us may contact us at support@mylinkinbio.com.

20. Third-Party Websites

MyLinkInBio may contain links to third-party websites or services.

We are not responsible for the privacy practices, security practices, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

21. International Visitors

MyLinkInBio operates from the United States.

If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws in your country.

Where required by applicable law, appropriate protections will be used for international transfers of personal information.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our products or services
• Technology
• Data-processing practices
• Third-party providers
• Legal requirements
• Security practices

When we make changes, we will update the “Last Updated” date at the top of this policy.

If changes are material, we may provide additional notice when required by applicable law.

We encourage users to review this Privacy Policy periodically.

23. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

MyLinkInBio.com
Email: support@mylinkinbio.com
Website: MyLinkInBio.com

Please include enough information for us to understand and respond to your request.

For privacy-rights requests, we may ask for information reasonably necessary to verify your identity and protect your account from unauthorized access.