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Reviews & Testimonials Policy

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Reviews & Testimonials Policy / Disclosure

Effective Date: September 2, 2026
Last Updated: September 2, 2026

 

MyLinkInBio.com (“MyLinkInBio,” “we,” “us,” or “our”) may display customer reviews, testimonials, ratings, website examples, case studies, social media content, endorsements, influencer recommendations, and other statements concerning our products and services.

We believe reviews and testimonials should reflect genuine experiences and should not mislead customers about the experiences, opinions, relationships, or results of the individuals providing them.

This Reviews, Testimonials & Endorsements Policy (“Policy”) explains how MyLinkInBio may collect, display, moderate, promote, and use reviews, testimonials, endorsements, and customer examples.

This Policy should be read together with our:

  • Terms & Conditions

  • Privacy Policy

  • Affiliate Disclosure

  • AI Assistant & AI Features Disclosure

  • Digital Products Refund & Cancellation Policy

  • Other applicable MyLinkInBio policies


1. Genuine Reviews and Testimonials

MyLinkInBio intends for customer reviews and testimonials presented as genuine customer experiences to reflect actual experiences with our products or services.

We do not knowingly create, purchase, publish, or promote fake customer reviews or testimonials as genuine customer experiences.

A review or testimonial should not falsely represent:

  • A person who does not exist

  • A person who did not use or experience the applicable product or service

  • An experience that did not occur

  • Results the reviewer did not actually experience

  • A relationship with MyLinkInBio that is materially different from the relationship represented


2. AI-Generated Fake Reviews

MyLinkInBio does not use AI-generated fictional customer reviews or testimonials and present them as genuine reviews from actual customers.

Artificial intelligence may be used for legitimate administrative or editorial purposes where appropriate, but it should not be used to fabricate a customer’s identity, experience, opinion, or results.


3. Customer Reviews

Customers may have opportunities to provide reviews concerning:

  • Website templates

  • Plugins

  • MyLinkInBio tools

  • Customer support

  • Installation experience

  • Product functionality

  • Support Portal resources

  • Other MyLinkInBio products or services

Reviews should reflect the customer’s genuine experience and opinion.


4. Positive and Negative Reviews

MyLinkInBio welcomes honest customer feedback.

Customers are not required to provide a positive review.

A customer will not lose legitimate product access, licensing rights, or support eligibility merely because the customer provides a truthful negative review.

Where reviews are hosted or displayed by MyLinkInBio, we aim to apply reasonable moderation standards without improperly suppressing reviews merely because they express criticism or a negative opinion.


5. Review Moderation

MyLinkInBio may moderate reviews for legitimate reasons.

For example, we may remove, reject, restrict, or edit content containing:

  • Spam

  • Malware

  • Fraudulent content

  • Fake reviews

  • Duplicate submissions

  • Content unrelated to the applicable product

  • Personal information

  • Passwords or credentials

  • License keys

  • Payment information

  • Confidential information

  • Impersonation

  • Unlawful content

  • Intellectual-property infringement

  • Threats

  • Harassment

  • Abusive content

  • Obscene content

  • Discriminatory content

  • Malicious links

  • Content that violates applicable policies or law

Moderation decisions should not be based solely on whether a review is positive or negative.


6. Review Suppression

MyLinkInBio does not intend to suppress legitimate negative reviews through improper practices.

We do not authorize the use of:

  • Unfounded legal threats

  • Physical threats

  • Intimidation

  • Harassment

  • Knowingly false accusations

for the purpose of forcing a customer to remove or change a legitimate negative review.

MyLinkInBio may nevertheless dispute, respond to, report, or seek removal of content when we reasonably believe it is:

  • Fraudulent

  • Fake

  • Defamatory

  • Unlawful

  • Infringing

  • Impersonating another person

  • Unrelated to the applicable product or service

  • Violating a platform’s legitimate content policies

Nothing in this Policy prevents MyLinkInBio from exercising rights available under applicable law.


7. Incentivized Reviews

MyLinkInBio may occasionally offer an incentive for customers to provide feedback or a review where permitted.

An incentive may include:

  • A discount

  • Coupon

  • Account credit

  • Promotional benefit

  • Entry into a promotion

  • Free product

  • Other benefit

Any such incentive is offered in exchange for participation or an honest review—not for a specifically positive review.

MyLinkInBio will not condition an incentive on a customer providing a particular positive or negative sentiment where prohibited by applicable law.

For example, we will not offer compensation specifically in exchange for a:

  • Five-star review

  • Positive review

  • Favorable testimonial

  • Review that removes legitimate criticism

Where disclosure of an incentive or material relationship is appropriate, the relationship should be clearly disclosed.


8. Honest Opinions Are Required

Receiving an incentive does not require a customer to say that they liked a product.

Customers providing incentivized feedback should give their genuine opinions and experiences.

An incentive does not authorize a customer to make false or misleading statements.


9. Testimonials Used in Advertising

MyLinkInBio may feature selected customer reviews or statements as testimonials in:

  • MyLinkInBio.com

  • Product pages

  • Landing pages

  • Advertisements

  • Emails

  • Social media

  • Videos

  • Promotional materials

  • Sales materials

  • Other marketing communications

When a customer review is selected and used as advertising or promotional content, it may function as a testimonial rather than merely as a hosted customer review.

We intend to use such testimonials in a manner that accurately reflects the customer’s statement and experience.


10. Editing Testimonials

For presentation purposes, MyLinkInBio may make limited edits to testimonials, such as:

  • Correcting obvious spelling errors

  • Correcting minor grammar

  • Shortening a lengthy statement

  • Removing irrelevant information

  • Removing personal information

  • Formatting the testimonial

  • Removing confidential information

Any editing should preserve the material meaning and overall sentiment of the customer’s original statement.

We will not intentionally edit a testimonial in a way that materially changes a negative or mixed experience into a positive one.


11. Customer Results May Vary

Testimonials represent individual experiences.

A customer’s experience with a MyLinkInBio product does not guarantee that another customer will obtain the same results.

Results may depend on factors including:

  • Business type

  • Website content

  • Website design

  • Customization

  • Marketing

  • Traffic

  • Industry

  • Pricing

  • Customer demand

  • Hosting

  • Third-party software

  • Customer effort

  • Technical configuration

  • Other circumstances

Testimonials should not be interpreted as guarantees of future performance.


12. No Guaranteed Business Results

Customer testimonials, case studies, or website examples do not guarantee:

  • Sales

  • Revenue

  • Leads

  • Website traffic

  • Search-engine rankings

  • Conversion rates

  • Business growth

  • Customer acquisition

  • Profitability

  • Return on investment

  • Any particular financial result

MyLinkInBio provides website products and related tools. Business results depend on many circumstances outside our control.


Customer Website Examples

13. Websites Created Using MyLinkInBio Products

MyLinkInBio may showcase websites created using MyLinkInBio website templates, plugins, tools, or related products.

Examples may appear in:

  • Galleries

  • Portfolio sections

  • Product pages

  • Social media

  • Advertisements

  • Case studies

  • Tutorials

  • Promotional materials

A customer website example may demonstrate what can be created using a MyLinkInBio product.


14. Website Examples Are Not Guaranteed Results

Website examples are illustrative.

The appearance or functionality of a showcased customer website may include:

  • Customer customization

  • Custom photography

  • Custom branding

  • Custom content

  • Additional plugins

  • Third-party services

  • Custom development

  • Professional design services

  • Features purchased separately

Purchasing the same MyLinkInBio template does not necessarily mean that a customer’s completed website will be identical to a showcased example.


15. Customer Permission and Content Rights

Where permission is required, MyLinkInBio will seek appropriate permission before using customer-owned content as a featured testimonial, case study, or promotional website example.

Customers remain responsible for ensuring they have appropriate rights to content they provide or publish through their websites.

MyLinkInBio will not knowingly represent customer-owned branding or original customer content as being owned by MyLinkInBio.


16. Screenshots and Website Examples

When permitted, MyLinkInBio may use screenshots or visual examples of websites created using our products.

Screenshots may be:

  • Cropped

  • Resized

  • Placed inside device mockups

  • Reformatted for presentation

  • Optimized for different screen sizes

Such presentation changes should not intentionally misrepresent the underlying website or customer experience.


Influencers, Creators, and Endorsements

17. Influencer Recommendations

MyLinkInBio may work with:

  • Influencers

  • Content creators

  • Affiliates

  • Brand ambassadors

  • Business partners

  • Designers

  • Agencies

  • Other individuals or organizations

These individuals may recommend or discuss MyLinkInBio products.


18. Material Relationships

An endorser may have a material relationship with MyLinkInBio.

Examples may include:

  • Payment

  • Commission

  • Affiliate compensation

  • Free products

  • Free templates

  • Free plugins

  • Complimentary services

  • Discounts

  • Account credits

  • Sponsorship

  • Employment

  • Ownership

  • Family relationships

  • Business relationships

  • Other material benefits

Where a material relationship is not otherwise obvious and disclosure is appropriate, it should be disclosed clearly and conspicuously.


19. Clear Disclosure of Compensated Relationships

MyLinkInBio expects influencers, affiliates, endorsers, and others acting on our behalf to make appropriate disclosures when a material relationship exists.

Depending on the circumstances, disclosures may include language such as:

Sponsored by MyLinkInBio

Paid partnership with MyLinkInBio

I received this product free from MyLinkInBio.

I may earn a commission if you purchase through this link.

Disclosures should be placed where users can reasonably notice and understand them.

They should not be intentionally hidden in lengthy terms, obscure locations, or otherwise presented in a manner designed to prevent customers from recognizing the relationship.


20. Affiliate Endorsements

Affiliate recommendations are also subject to our Affiliate Disclosure.

Affiliates should provide genuine opinions and should not make false or misleading claims regarding MyLinkInBio products.

Affiliate compensation does not authorize an affiliate to:

  • Guarantee results

  • Misrepresent product functionality

  • Misrepresent pricing

  • Misrepresent licensing

  • Misrepresent refund eligibility

  • Make unauthorized contractual promises

  • Claim to represent MyLinkInBio beyond the authority actually granted


Employees, Owners, and Other Insiders

21. Insider Reviews and Testimonials

Reviews or testimonials provided by individuals with a material connection to MyLinkInBio should not be presented as independent customer opinions when the relationship would not otherwise be apparent.

This may include certain:

  • Owners

  • Officers

  • Managers

  • Employees

  • Agents

  • Contractors

  • Immediate family members

  • Business partners

Where applicable, a material connection should be clearly disclosed.


22. Employee and Insider Solicitation

MyLinkInBio does not authorize employees, managers, contractors, or agents to create undisclosed reviews that falsely appear to be independent customer reviews.

Employees or other insiders should not be instructed to hide their relationship with MyLinkInBio when providing endorsements or testimonials where disclosure is appropriate.


Review Collection Practices

23. Requesting Customer Reviews

MyLinkInBio may ask customers to provide reviews after:

  • Purchasing a product

  • Installing a template

  • Using a plugin

  • Receiving support

  • Completing another relevant customer experience

Requests for reviews may be automated.

A general request for a review does not require the customer to provide a positive review.


24. Review Requests Should Be Neutral

Where appropriate, review requests should use neutral language.

For example:

“Tell us about your experience with MyLinkInBio.”

or:

“We’d appreciate your honest feedback about your purchase.”

We avoid language that improperly conditions a reward or benefit on providing favorable feedback.


25. We May Respond to Reviews

MyLinkInBio may publicly or privately respond to customer reviews.

Responses may:

  • Thank customers

  • Answer questions

  • Clarify product information

  • Correct factual inaccuracies

  • Offer troubleshooting

  • Direct customers to support

  • Address concerns

Responding to criticism does not mean that MyLinkInBio agrees with every statement contained in a review.


26. Resolving Customer Problems

If a customer posts a negative review because of a technical or support problem, MyLinkInBio may offer to help resolve the underlying issue.

Providing legitimate customer service does not require the customer to remove or change an honest review.

If a customer voluntarily chooses to update a review after an issue is resolved, that decision belongs to the customer.


Review Authenticity and Fraud

27. Fake Reviews Are Prohibited

Users may not intentionally submit reviews that:

  • Pretend to be from another person

  • Describe products they did not use

  • Fabricate experiences

  • Contain knowingly false material claims

  • Use fabricated identities

  • Are generated to artificially manipulate ratings

  • Are part of a coordinated fraudulent review scheme

MyLinkInBio may remove or report reviews reasonably believed to be fraudulent or otherwise prohibited.


28. Review Manipulation

MyLinkInBio does not authorize practices designed to artificially manipulate customer perception through:

  • Purchased fake reviews

  • Fake customer accounts

  • Review farms

  • Bot-generated reviews presented as genuine customers

  • Fabricated testimonials

  • Artificial rating manipulation

  • Undisclosed insider reviews

  • Improper suppression of legitimate negative reviews


29. Fake Social Media Indicators

MyLinkInBio does not knowingly purchase or use fake followers, views, likes, subscribers, or other fabricated indicators of social-media influence for the purpose of misrepresenting our commercial influence or popularity.


Third-Party Review Platforms

30. Independent Review Platforms

Customers may post reviews about MyLinkInBio on independently operated platforms.

Those platforms maintain their own:

  • Terms

  • Review policies

  • Moderation standards

  • Privacy practices

MyLinkInBio does not control independent review platforms.


31. Reporting Reviews to Third-Party Platforms

MyLinkInBio may report a review to a third-party platform when we reasonably believe the review violates that platform’s policies or applicable law.

Examples may include:

  • Fake reviews

  • Spam

  • Impersonation

  • Fraud

  • Threats

  • Unlawful content

  • Confidential information

  • Intellectual-property infringement

We will not knowingly make a false report merely because a customer expressed legitimate criticism.


Privacy

32. Personal Information in Reviews

Customers should avoid including sensitive information in public reviews.

Do not publicly post:

  • Passwords

  • Complete license keys

  • API credentials

  • Payment-card information

  • Authentication tokens

  • Private account information

  • Other sensitive personal information

MyLinkInBio may remove or redact sensitive information where appropriate.


33. Names and Identifying Information

Depending on the review system and customer permission, a review or testimonial may display information such as:

  • First name

  • First name and last initial

  • Business name

  • Website

  • Profile image

  • Other information associated with the testimonial

Our handling of personal information is further described in our Privacy Policy.


Customer Rights and Responsibilities

34. Honest Reviews Are Permitted

Nothing in this Policy is intended to prevent customers from providing truthful opinions regarding MyLinkInBio or its products and services.

Customers may express positive, neutral, or negative opinions based on their genuine experiences.


35. Reviews Must Still Comply With Applicable Rules

The ability to provide criticism does not authorize content that independently violates applicable law or legitimate platform rules.

For example, a review should not be used to:

  • Publish passwords

  • Publish private credentials

  • Infringe intellectual property

  • Impersonate another person

  • Make unlawful threats

  • Distribute malware

  • Engage in fraud

  • Publish information the reviewer has no legal right to disclose


36. Reviews and Refunds

Providing a review does not change the terms of MyLinkInBio’s Digital Products Refund & Cancellation Policy.

Likewise, MyLinkInBio does not condition legitimate refund rights available under applicable law on a customer removing or changing an honest review.


37. Reviews and Support

Providing a negative review does not automatically terminate otherwise valid support eligibility.

Support remains governed by the applicable Support Policy, product terms, and Acceptable Use Policy.


Enforcement and Compliance

38. Violations of This Policy

MyLinkInBio may take reasonable action regarding fraudulent, deceptive, abusive, or otherwise prohibited review activity.

Depending on the circumstances, this may include:

  • Removing prohibited content

  • Rejecting a submission

  • Requesting clarification

  • Reporting fraudulent activity

  • Restricting abusive accounts

  • Preserving relevant records

  • Taking other appropriate action

Any action affecting a customer’s account, product license, or access will also be subject to applicable MyLinkInBio terms and policies.


39. No Contractual Restriction on Honest Reviews

Nothing in MyLinkInBio’s standard customer agreements is intended to prohibit or penalize customers merely for providing honest reviews or assessments of our products, services, or customer experience.


40. Changes to This Policy

MyLinkInBio may update this Reviews, Testimonials & Endorsements Policy because of changes to:

  • Our products

  • Review functionality

  • Marketing practices

  • Affiliate programs

  • Influencer relationships

  • Customer-feedback systems

  • Applicable laws or regulations

  • Business operations

The current version will be posted on MyLinkInBio.com with an updated Last Updated date.


41. Contact Us

Questions regarding reviews, testimonials, endorsements, or the use of customer website examples may be directed to:

MyLinkInBio.com
Email: support@mylinkinbio.com
Website: MyLinkInBio.com

If you believe a review or testimonial displayed by MyLinkInBio is fraudulent, misleading, incorrectly attributed, or improperly uses your content or identity, please contact us with enough information to identify the material.


Review & Testimonial Disclosure Summary

MyLinkInBio believes customer reviews and testimonials should reflect genuine experiences.

We do not knowingly use fake customer reviews or fabricated testimonials.

We do not use AI-generated fictional reviews and present them as genuine customer experiences.

Customers are free to provide honest positive or negative feedback.

We do not condition incentives on providing a specifically positive or negative review.

Material relationships, including compensation, free products, affiliate relationships, employment, or other relevant connections, should be appropriately disclosed.

Customer testimonials and website examples represent individual experiences and do not guarantee that other customers will obtain the same results.

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